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CityBingo Online Casino Review


£30 Bingo Bonus & 30 Free Spins


CityBingo stands as a promising entrant among the newer bingo betting platforms, offering an immersive and electrifying bingo betting encounter. Despite its inception in 2016, the site exhibits prowess that rivals the industry’s finest bingo platforms.

Yet, bingo betting is just one facet of the diverse entertainment available on the platform. CityBingo provides a range of gaming options, enhancing your gambling venture.

Additionally, the site’s overall ambiance exudes a laid-back and inviting charm, crafted meticulously through its design. Thus, CityBingo promises an exhilarating bingo betting escapade intertwined with a cozy and casual atmosphere.

CityBingo Highlights

No Deposit Offer: There isn’t an available no deposit offer
Welcome Bonus: £30 Bingo Bonus + 30 Free Spins
Minimum Deposit: £5
Minimum Withdrawal: £5
Established: 2011
Free Bingo: There aren’t available free bingo games
Deposit Methods: Visa, MasterCard, Bank Transfer, Neteller, PaysafeCard, Paypal, Apple Pay
Bingo Software: DragonFish
Email Address: [email protected]
Phone Number: +44 203 713 5122, 0808 238 7546
Gambling Commission: UK Gambling Commission, Gibraltar Gambling Commission

Pros / Cons


  • Extensive Range of Bingo Betting Options
  • Premium Casino Games of Exceptional Quality
  • Unlimited Withdrawals for UK Players
  • Exceptional Site Design and User-Friendly Experience


  • Absence of Live Chat Support
  • Room for Improvement in Withdrawal Processing Times

CityBingo Games

CityBingo stands apart from typical bingo betting platforms. Rather than limiting itself to bingo games, the site provides a diverse array of game options for players to enjoy.

This variety enhances the overall gambling experience, ensuring hours of entertainment in this dynamic and enjoyable environment.

I’m thrilled to introduce the wide variety of games available on the CityBingo platform. When you join, you won’t waste any time; instead, you’ll immediately dive into the action by choosing your preferred game.

Available Bingo Games

When you explore a bingo betting platform, it’s natural to focus on the bingo games it offers. CityBingo stands out with its four diverse bingo rooms, ensuring there’s always lively action round the clock and you’ll never be left without a spot to join.

The platform’s team has curated a selection of the most popular bingo betting games, providing ample opportunities for you to choose games that match your gambling preferences.

This careful curation elevates the gaming adventure you’ll find at CityBingo to a whole new level. Among the bingo rooms, you can discover these versions:

  • 90 Ball Bingo
  • 75 Ball Bingo
  • 5 Line Bingo
  • 52-5 Bingo

Additional Games

As I mentioned earlier, CityBingo deviates significantly from the typical bingo betting platform by offering players much more than a traditional online bingo experience.

On the CityBingo platform, players can explore additional games catering to fans of alternative casino opportunities.

In the upcoming lines, we will delve into each type of gaming opportunity provided by the site. CityBingo boasts a highly diversified game portfolio, increasing the likelihood of finding a game that resonates with your preferences.

Once you grasp all its benefits, you might find yourself compelled to join the platform without any other choice.


When it comes to the slot selection on the site, I wouldn’t describe it as overwhelming in terms of the sheer number of slot games available. Yet, in my experience, quality often outweighs quantity.

Upon closer inspection, it becomes apparent that CityBingo prioritizes the excellence of its games over quantity. This focus is evident, given the inclusion of some of the finest slot games in the gambling industry.

I’m not overstating when I mention the presence of the most iconic slot game of all time, Starburst. CityBingo also offers other popular slots like Pharaoh’s Luck and Jewel Journey.

Finding high-quality slots like these on a bingo betting platform is rare, but that’s precisely what sets CityBingo apart.

In addition to this exceptional selection, there are a few progressive jackpot slots that can heighten your platform experience, potentially filling your bank account if luck favors you.


Scratchcards provide a delightful opportunity for an instant win and a relaxing way to unwind after an exciting slot game session.

While the scratchcard selection on the platform isn’t extensive, CityBingo focuses on quality over quantity. Despite the limited options, you can indulge in superb scratchcard games that meet the highest standards for this type of gaming.

Table Games

In the table games section of the CityBingo platform, I noticed a much broader selection. While the basics are certainly present, there are also numerous variations of traditional table games for players to explore and enjoy.

CityBingo offers a variety of games, including classics like blackjack and keno. However, the standout game is undoubtedly Slingo, which comes in several different versions.

Mobile Compatibility

CityBingo excels in providing players the flexibility to enjoy its services on the go. Mobile gaming enthusiasts can seamlessly play from their portable devices through two convenient methods.

Firstly, CityBingo offers a superb mobile app that users can easily install, granting them access to the platform’s features and benefits in their entirety.

Alternatively, for those averse to the hassle of app installations, CityBingo offers a hassle-free solution. All games and functions operate on an HTML5 algorithm, enabling players to enjoy them directly from their mobile device’s browser.

Whether you use an Android, iOS, or tablet device, you can access CityBingo’s full range of games and functions effortlessly, as long as your portable device can connect to the internet.

Gaming Software

CityBingo’s platform boasts some of the most renowned slot games in the industry, indicating robust backing from established gaming developers. Specifically, Dragonfish, a prominent name in the casino developers’ sphere, powers the bingo section and the overall platform.

Delving deeper into the casino and slot offerings, the selection becomes even more impressive. CityBingo features games crafted by top-tier casino developers, including industry giants like

  • NetEnt
  • Eyecon
  • Real-Time Gaming
  • International Game Technology (IGT)

The exceptional quality of these slot and casino games is no surprise, given their origins in globally acclaimed casino software providers.

Design and User Experience

Upon landing on CityBingo’s homepage, you’ll be instantly captivated by the site’s design. As highlighted earlier in this review, the design fosters a warm and relaxed ambiance, enhancing players’ overall gambling experience.

In my view, when it comes to visuals and theme design, CityBingo stands out as one of the finest among all the bingo betting platforms in the online gambling industry.

Platform Fluidity

As you navigate the different sections of the site, you’ll notice the smooth transitions of graphic elements and text as you scroll or move through the pages. This high level of fluidity enhances the platform’s user experience, offering players a seamless and enjoyable interaction.

Navigation and Interface Cleanliness

A crucial aspect of site design is finding the right balance between striking visuals and practicality. This balance is precisely what defines the design of the CityBingo platform.

Thankfully, the exceptional visuals haven’t compromised the cleanliness of the interface. Even newcomers can effortlessly navigate the platform, swiftly locating the specific sections they need.

The CityBingo platform takes pride in its pristine and straightforward design, a crucial factor contributing to an excellent user experience.

Site Animations

Certainly, with an impressive theme design, one would expect outstanding animations. However, during my exploration of the site and testing various functions, I didn’t come across anything particularly striking in that regard.

The animations on the platform are decent, but they don’t reach the highest quality standards. However, given the platform’s other exceptional features, this isn’t a major issue and is unlikely to significantly impact most users’ impressions.

Bonuses and Promotions at CityBingo

The bonuses and promotions section is notably diverse, standing out as one of the most varied portfolios on CityBingo’s platform.

This diversity is excellent news for players, considering that bonuses are a key factor most users assess when deciding to join a specific bingo betting platform.

Types of Bonuses

CityBingo offers a plethora of bonuses catering to both new and existing players. Whether you’re a fresh face or a loyal customer, there’s always something enticing to enjoy while playing bingo or casino games.

What truly sets CityBingo apart from conventional bingo platforms are its exciting promotions, adding a thrilling dimension to every player’s gambling experience.

The platform welcomes players with daily bonuses that create an excellent first impression. These bonuses range from free spins and bingo tickets to daily cash back, providing valuable support during challenging losing streaks.

Additionally, CityBingo introduces unique promotions such as the “guess the city” game, where players can predict the location of CityBingo’s next adventure for a chance to win real prizes.

Of course, a platform of CityBingo’s caliber wouldn’t be complete without a generous welcome bonus and other deposit match offers.

These bonuses come with user-friendly terms and conditions as well as manageable wagering requirements, enhancing the overall enjoyment of your bingo betting experience.

Bonuses Terms and Conditions

Similar to any bingo betting platform, bonuses come with specific terms and conditions that players must adhere to diligently. Failing to comply with these terms and conditions could result in the confiscation of your profits, which is something no one desires.

It’s essential to thoroughly review and comprehend the terms and conditions associated with CityBingo’s bonus or promotion offers before claiming any of them.

Wagering Requirements

Another crucial aspect to consider when claiming a specific deposit or promotion offer is the wagering requirements. These requirements are particularly noticeable when availing the welcome bonus offer.

You can locate the wagering requirement details in the terms and conditions of the specific bonus offer. Here, you’ll learn how many times you need to wager a specific amount before you can make a withdrawal.

As mentioned before, CityBingo’s wagering requirements are user-friendly, ensuring a smooth experience in fulfilling them.

CityBingo Shop

CityBingo becomes a thrilling gambling platform with the introduction of its online shop. Here, players who have gathered a certain number of points, referred to as diamonds on the platform, can redeem a variety of prizes.

Certainly, the shop operates under specific terms and conditions that players must adhere to. Failure to comply with these terms could result in the forfeiture of prizes that were previously claimed from the shop.

Payment Methods and Withdrawals

In terms of payment methods and withdrawals, it’s worth noting that CityBingo doesn’t provide the most extensive range of banking options among bingo betting platforms.

Nevertheless, this doesn’t imply dissatisfaction for players using these methods. The platform is equipped with widely accepted banking options, catering to the needs of gamblers effectively.

Types of Available Banking Options

CityBingo’s platform has refrained from unnecessary expenditure on an extensive array of banking options, as you’ve gleaned from the preceding lines. However, this isn’t a concern, given the comprehensive payment section featuring well-known names such as:

  • Neteller
  • Paypal
  • PaysafeCard
  • Visa
  • Mastercard
  • Wire Transfer

These options represent the most popular and commonly used payment methods in the online gambling industry. Hence, I highly doubt that many players would view this as a significant disadvantage.

The platform of CityBingo brings good news for high-stake players: there are no withdrawal limits. So, if luck favors you and you win a substantial amount, there are no issues or delays when you decide to withdraw the entire sum.

However, this perk is exclusive to UK players. Players from other countries face a withdrawal limit of £10,000 per month.

One minor drawback regarding withdrawals in CityBingo is the processing time. Visa and MasterCard transactions typically take 4-5 days to process, while bank and wire transfers might even approach 7 days in some cases.

Safety and Security

In the current era, nothing is more vital than ensuring the security and safety of both your personal information and funds.

Understanding that the CityBingo platform excels in every aspect, ensuring safety and security to provide players with the most secure environment to enjoy online gambling games.

Establishment and Reputation

When evaluating a bingo betting platform, one of my initial considerations is its reputation online. In today’s digital age, platforms that don’t meet expectations tend to get blacklisted swiftly on popular online gambling forums.

Upon researching CityBingo, I couldn’t find any such negative listings. It appears that players are satisfied with the platform, as there are no major complaints or issues reported by users.

Gambling Licenses

To enhance players’ confidence while playing on CityBingo’s platform, the presence of gambling licenses plays a pivotal role.

These licenses are granted by reputable gambling commissions that meticulously evaluate every aspect of the platform, ensuring players receive the highest quality online gambling services.

Acquiring such licenses is a challenging feat, making it a crucial indicator of a platform’s competence. CityBingo holds two licenses from well-established gambling commissions, namely the United Kingdom and Gibraltar.

With these licenses in place, I am confident that players won’t encounter any significant problems or issues while enjoying their gambling experience on the CityBingo platform.

Encryption Technology

In order to offer players the utmost security and a safe gambling experience, CityBingo’s platform employs advanced SSL encryption to secure all transactions and personal information processed on the platform.

With cutting-edge technology in place, players can enjoy their time on the platform without concerns about security.

CityBingo Customer Support

CityBingo’s customer support stands at an exceptional level, always ready to assist in resolving any issues you might encounter.

The support team is highly competent and deeply understands the needs and preferences of bingo betting players. With their expertise, I am confident that any problems you face will be promptly resolved when seeking assistance from them.

Customer Support Accessibility

Getting in touch with the customer support team is simple, although, unfortunately, it’s not as effortless as it is on other comparable betting platforms.

To access the customer support section in CityBingo, simply scroll to the bottom of the main page and click on the “contact us” button. From there, you’ll find various forms to get in touch with the competent team.

Customer Support Efficiency

I previously mentioned the customer support at CityBingo, emphasizing their highly competent and professional team dedicated to resolving any concerns faced by bingo and casino gambling players.

One of the most notable advantages of CityBingo’s customer support lies in their swift response and resolution of various complaints, a crucial aspect in the fast-paced gambling industry we navigate.

Customer Support Issues

An area of concern within CityBingo’s customer support is the absence of live chat functionality. This omission is a notable drawback since platforms of similar standing are expected to provide live chat support, offering players the fastest assistance.

To compensate, CityBingo offers support through email and phone channels. Nevertheless, live chat stands as the swiftest and most straightforward means of contacting customer support universally.

CityBingo Restrictions

Accessing a specific bingo betting platform often hinges on meeting eligibility criteria outlined in its terms and conditions. CityBingo is no exception, having various restrictions in place.

However, there remain a handful of countries where residents can enjoy the services of this engaging bingo betting platform. Some countries excluded from access include:

  • Albania
  • Armenia
  • Azerbaijan
  • Belarus
  • Bosnia
  • Bosnia and Herzegovina
  • Bulgaria
  • Croatia
  • Czech Republic
  • Estonia
  • Herzegovina
  • Hungary
  • Indonesia
  • Kosovo
  • Latvia
  • Lithuania
  • Malaysia
  • Moldova
  • Montenegro
  • Romania
  • Russia
  • Russian Federation
  • Serbia
  • Slovakia
  • Slovenia
  • Ukraine
  • United States
  • Israel

Our Verdict of CityBingo

CityBingo stands out among bingo betting platforms for its dedicated focus on bingo while offering various alternatives for an exceptional gambling experience.

This is evident in the platform’s diverse selection of high-quality slot and table games, featuring some of the most renowned titles in the global gambling scene.

With CityBingo, boredom is never a concern; the platform’s competent customer support team is readily available to address any issues, ensuring a seamless and enjoyable gaming experience.


Is CityBingo a reliable online gambling platform?

Certainly! CityBingo is an online bingo betting platform with licenses from two highly reputable gambling commissions, the UK and Gibraltar. These licenses guarantee you a secure and trustworthy gambling experience.

In what forms can I contact customer support?

Certainly! On the CityBingo platform, you have the option to reach out to customer support through email and phone numbers.

Can I play CityBingo from my country?

There are several restrictions, making it challenging for many individuals to access the services offered by the CityBingo platform. You can find the comprehensive list of restricted countries in my previous review above.

Can I play CityBingo on my mobile?

Certainly! Absolutely all games and platform features are impeccably optimized for mobile gaming.

What types of bingo can I play at CityBingo?

CityBingo stands out as one of the platforms providing the finest selection of bingo games available in the market.

Where can I find my bonus on CityBingo?

In the bonus section of the platform, you’ll discover a wide array of bonuses and promotions to choose from.

What are the minimum withdrawal and deposit funds at CityBingo?

The CityBingo platform offers the convenience of a low minimum deposit and withdrawal amount, set at just £5.

How many free spins do I get with CityBingo?

Currently, there’s an excellent no deposit offer available, allowing you to receive bonus funds along with an extra 30 free spins.

Does CityBingo have wagering requirements?

Certainly! It’s essential to note that certain bonuses on the CityBingo platform come with specific wagering requirements. Make sure to review and understand these requirements before claiming any offer.

I play in casinos myself and evaluate each of them from the user's point of view, from the player's point of view. I dive deep into each casino, research the nuances and write honest reviews and reviews.